We understand the importance of creating a welcoming place where patrons want to spend their time, and money.
However, training can be challenge in an industry which relies so heavily on a casual and transient workforce.
Hospitality workers have also informed us the RSA qualifications do not prepare them for the challenges of the work environment.
So YesVR created a virtual bar for your team to practice tackling the hospitality industry’s big and costly challenges.
CUSTOMER SERVICE EXCELLENCE
So that patrons feel welcome and safe at your venue, YesVR’s virtual “on the job” training upskills your team on how to handle situations like:
WHAT IF A CUSTOMER IS INTOXICATED?
WHAT IF DRINK SPIKING IS WITNESSED OR REPORTED?
WHAT IF A PATRON LOOKS UNDERAGE?
According to experts immersive training is significantly more effective than traditional classroom or e-module.
To help your team be proficient at tackling difficult situations, YesVR created a virtual bar so your team can practice how to professionally serve customers, manage tense situations, and mitigate risks.
Equip your people to confidently stop problems escalating and avoid massive fines.